Starting fresh, AMA NSSW Department has rebooted the blog to redefine its purpose and direction. We would want this blog as a tool for a "healthy discussion" amongst AMA team members pertaining to customer satisfaction. We want everone to be active in contributing to this site. Your point of view, ideas, inputs and comments are very welcome. We want to hear about what happened to bad customer and how the issues were resolved. We are also here to cheer the individuals who will go the extra mile.
Customer Satisfaction is not a destination that we have to reach but it is a journey. The road may be rough at times but in spite of that we hope that everyone enjoy the ride.
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